Prosperity Home Mortgage Ranked #1 by JD Power for Customer Satisfaction in Real Estate by Investing.com

Prosperity Home Mortgage Earns Top Customer Satisfaction Recognition

FAIRFAX, Va.–(BUSINESS WIRE)–Prosperity Home Mortgage, LLC (Prosperity), one of the nation’s leading residential and reinvestment mortgage lenders, has been ranked #1 in the JD Power 2024 US. Home Loan Satisfaction Study. This prestigious recognition underscores Prosperity’s commitment to delivering an exceptional customer experience throughout the mortgage journey.

This press release includes multimedia. Watch the full release here:

Prosperity’s customer-first approach reflects our commitment to personalizing the mortgage experience and improving transparency throughout the process” a complex process that affects customers’ lives and futures. By actively listening to customer feedback, Prosperity continues to strengthen its commitment to service, excellence, and innovation in mortgage banking.

“Our JD Power ranking is so important because it reflects our customers’ trust and satisfaction with Prosperity and our people,” said Justin Messer, CEO of Prosperity. never lose sight of the fact that buying or refinancing a home remains a human process. quality, trusted advisors with seamless digital experience, we have created the most satisfying customer experience in the real estate industry.

About Prosperity Home Mortgage, LLC

Prosperity Home Mortgage, LLC is a full-service residential mortgage and refinance bank. A subsidiary of HomeServices of America, a Berkshire Hathaway company, Prosperity operates in 49 locations and, by 2023, has funded nearly $7 billion in production. With more than 500 Home Loan Brokers, Prosperity Home Mortgage is dedicated to providing financial solutions that make a positive difference in the lives of customers and the communities they serve. For more information, visit

About America’s Domestic Services

HomeServices of America is the nation’s largest residential real estate company, based on closed transactions, and through its operating companies, one of the nation’s largest providers of home ownership services, including sales, mortgages, transactions, title, escrow, insurance, and services of moving to another place. . HomeServices of America is the owner of the global Berkshire Hathaway HomeServices network. HomeServices is owned by Berkshire Hathaway Energy, a subsidiary of Berkshire Hathaway Inc . (NYSE:) HomeServices’ operating companies provide integrated real estate services, including transaction services, mortgage origination, title and closing services, property and casualty insurance, home warranties, and other homeowner services. Visit www.homeservices.com.

About JD Power

JD Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, JD Power has been delivering industry intelligence that spans customer interactions with brands and products for more than 55 years. The world’s leading businesses in every major industry rely on JD Power to guide their customer-facing strategies.

JD Power has offices in North America, Europe, and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. JD Power’s auto-buy tool can be found at JDPower.com.

View the source version at businesswire.com:

Media Contact:
Prosperity Home Mortgage

Four Children
Marketing Communications Manager
Emma.childs@PHMLoans.com
media@phmloans.com

Source: Prosperity Home Mortgage, LLC